![]() ![]() If the error code is still displaying check and make sure the paper senor or optical-sensor is clean and not damaged. Make sure the printer is on a flat surface and clean up any toner build up. If the paper tray isn’t empty there might be a problem with the paper sensor or tray. 11 - Paper OutĪn easy error code to resolve, the printer’s paper tray is empty, open it up and refill with paper. All returning customers get 10% off compatible HP ink cartridges. Try reinstalling the printer cartridge and if the problem persists it could be a hardware fault.įor buying all your HP ink cartridges and toner cartridges make sure you buy from. Turn off the printer and take out the power cable for 30 seconds, remove the printer cable and turn it back on. The printer is having difficulty with a toner cartridge chip in that it's unable to read it. This could be due to it being dislodged, scratched or not installed in the printer correctly. Your printer has a problem with the printer cartridge chip, which it's having trouble reading. If this doesn’t fix the issue there may be a hardware problem. ![]() Turn the printer off and on then this error message should disappear. This HP printer problem is commonly associated with driver or printer cable problems. Also check your printer manual for further information. If the reset doesn’t work then have a look through the HP error codes below to find a problem and solution. Wait until the printer is silent and see if this has cleared the error message. Plug the power cable back into the plug socket and reconnect the power cable to the back of the printer. Remove the power cord from the plug socket. Whilst the printer is on, unplug the power cable from the back of the printer. Wait until the printer is in stationery mode before you continue. Turn the printer on (unless it is already switched on). ![]() In most cases a simple printer cable with reset will clear the HP error message by following these simple steps: How to Clear HP Error Codes on Your Printer The printer will display a message on either the printer or on the computer.įind the common HP error codes to help you get the right issue to fix your printer with an error code. HP error codes are common when your printer has a fault or is not working. ![]()
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